Business Details
Expert Domestic & Commercial Flooring Solutions
Established with a commitment to excellence, Action Carpets operates three showrooms in Folkestone, Dover, and Whitfield, serving domestic and commercial clients across Kent and beyond. Our team delivers high-quality flooring installations, supported by free site surveys and competitive pricing. With over 20 local employees and 15 subcontracted fitters, we combine extensive stock holdingsincluding carpets, vinyl, engineered wood, and laminatewith a 48-hour bespoke rug and runner service.Our manufacturer-trained fitters ensure all guarantees are upheld, while our price-matching promise guarantees value for money. Backed by partnerships with local charities and a track record of supplying flooring for public sector projects, we prioritise customer satisfaction through transparent, no-pressure service. From small residential spaces to large commercial premises, our expertise ensures tailored solutions that meet both aesthetic and practical needs.
Services
Domestic Flooring
Commercial Flooring
Free Site Surveys
Price Matching
48-hour Rug Service
Highlights and features
- We offer free site surveys and competitive pricing across Kent.
- Our manufacturer-trained fitters ensure all guarantees are upheld.
- 48-hour bespoke rug and runner service for urgent needs.
- Price-matching promise guarantees the best value for stock products.
- Over 20 local employees and 15 subcontracted fitters ensure timely delivery.
Services
Domestic Flooring
We provide tailored flooring solutions for residential properties, including carpets, vinyl, and engineered wood. Our team ensures seamless installations that enhance comfort and aesthetics. With free consultations and competitive pricing, we cater to homeowners seeking durable, stylish options.
Commercial Flooring
Our commercial flooring services cater to offices, retail spaces, and public sector projects. We supply and install Karndean, Amtico, and Moduleo products, ensuring practicality meets design. Free site surveys and rapid lead times support minimal disruption for businesses.
Free Site Surveys
Before installations, we conduct comprehensive free site surveys to assess requirements and measurements. This ensures accurate quotes and tailored recommendations, helping clients make informed decisions without pressure or hidden costs.
Price Matching
We guarantee to match or beat competitors' prices for identical stock products. This commitment ensures clients receive the best value without compromising on quality, supported by our extensive inventory and direct manufacturer partnerships.
48-hour Rug Service
Our bespoke rug and runner service delivers custom solutions within 48 hours. Using high-quality materials, we cater to urgent needs for both domestic and commercial spaces, ensuring timely completion of flooring projects.
Questions
What types of flooring do you offer?
We supply and install carpets, vinyl, laminate, engineered wood, and commercial-grade flooring like Karndean and Amtico.
Do you serve areas outside Kent?
Yes, we operate across London and mainland Europe in addition to Kent.
Can you match competitors' prices?
Yes, we offer a price-matching guarantee for identical stock products.
How long does installation take?
Average fitting time is five days, with free site surveys completed within two days.
Do you provide free consultations?
Yes, we offer free site surveys and consultations to tailor solutions to your needs.
Reviews (6)
Steve Wright
May 18, 2022
Report
Great place yo get your carpet. Really good carpet prices.had a quote here which saved me over 500. Will use again next time we need carpets etc. Thanks
Paras Gurung
Apr 18, 2022
Report
Didn't receive any update (neither email or sms/call) from them, and called on booking day to find my booking was cancelled. Claiming that they had contacted me before. I didn't want to write this but had to as moving house has been stressful and this happened on the top of it.
Sandie Larke
Apr 02, 2022
Report
Action Carpets are absolutely brilliant from having the measurements done, to helping us with carpet choices- to the two guys who fitted our carpet. The fitters didn't even mind moving our three piece suite for us as we had nowhere to put it. We will most definitely be using this company again for when we need a carpet for our hallway, stairs and landing. Their attitude towards their customers are absolutely fantastic unlike another company. Well done Action Carpets for a fantastic job
Kevin Parker
Feb 11, 2022
Report
Great service. Not even a hint of 'salesman' about the team here. They listened, and with their advice I was able to find exactly what I needed for a great price (a rival big name company had been pushing me to spend a lot more, on carpet that would have been far more than I needed). Action were able to get the carpet in stock, and fitted, really quickly.
Elaine Hooper
Feb 09, 2022
Report
Hundreds of end of roll carpets and flooring tiles the young girl was very helpful and knowledgeable.
Graeme Wood
Jun 23, 2021
Report
Recently ordered carpet for 2 bedrooms. As all trades are extremely busy at the moment (I think there's a boom in home improvements currently), first available fitting was originally booked in for early July. Couple of days after placing the order, they rang me and said they had a last minute cancellation and could now fit me in earlier, so the next day their team of fitters turned up to fit the new carpets.
I can thoroughly recommend this company - competitive prices, great service, helpful knowledgeable staff, lots of stock in their warehouse to choose from, and the fitting team did a great job. Later in the year I shall need new flooring for other parts of the house, and I shall definitely be using this company again. Give your custom to a great local company - much better than the usual 'big boys' carpet retailers.
I can thoroughly recommend this company - competitive prices, great service, helpful knowledgeable staff, lots of stock in their warehouse to choose from, and the fitting team did a great job. Later in the year I shall need new flooring for other parts of the house, and I shall definitely be using this company again. Give your custom to a great local company - much better than the usual 'big boys' carpet retailers.
